A conversation on… Using Essential Online Services in Wales

More and more essential services are moving online. This session focuses on the practical skills needed to navigate key platforms relevant to life in Wales. We’ll look at how to find information and use online accounts for things like council services (Council Tax, repairs), accessing GP services via the NHS Wales App (booking appointments, ordering prescriptions), managing Universal Credit accounts, basic online banking tasks (checking balances, making payments safely), handling utility bills online, and searching for jobs. Let’s walk through these common tasks together to make managing them online less daunting.